As Technical Sales Analyst, you will join the team full-time and work directly with our customers in an embedded role. You will have the mandate of solving the toughest customer problems in sales, procurement and order management using software and automation. Specifically this will include:

• Embedding closely with customer teams, developing a deep understanding of customer processes, workflows and tools and needs

• Creating deep customer relationships and building trust to ensure you become your customers’ personal tech guru and lead problem solver

• Iteratively developing prototypes with customers that connect Vanilla Steel’s AI applications to customer databases, APIs and workflows to deliver value in terms of speed, automation and insights

• Scoping work and sequencing delivery in consultation with your customers, identifying implementation blockers in collaboration with product & engineering teams

• Working closely with central engineering and product teams to ensure Vanilla Steel product development integrates a strong understanding of your customers’ needs

• Coordinating the operational rollout and integration of new applications within the customer’s technology stack and organization